Frequently Asked Questions
- Where can I locate my Fee Summary if I already submitted my report?
- Clearing the Cache & Cookies in Internet Explorer
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- I tried to log into CHS Manager and received a message say "Another Session is Already in Progress," what do I do?
- I need to correct an error on a report I’ve previously submitted. How can I update this information?
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- The Safety Data Sheet (SDS) for a chemical I have says it is not considered hazardous by OSHA. Do I still need to report it? If so, what criteria is used to make such a determination?
- Can I export my facility information to an Excel spreadsheet?
- I have facility assigned to my user account for which I'm not responsible. How can I correct this?
- What do I do if I add a chemical from the list and the NFPA codes don't match the Safety Data Sheet (SDS)?
- How do I request a review of my Hazardous Substance Possession Fee?
- What is the email address for the Help Desk?
- How do I upload my Safety Data Sheet (SDS)?
- I received a Duplicate Address Error message, what do I do?
- My address will not validate, what do I do?
- How do I change my Password or Update My Account Information?
- How do I add a chemical that is not listed in the Master Chemical List?
- What's the difference between Mailing Address and Billing Address?
- What do I do if I have the same chemical in different containers in same location?
- Will the program tell you what the reportable quantity is?
- How do I report my In-House mixtures, and which SDS do I upload?
- How do I verify my facilities are all attached to my user account?
- How do I add a cell tower site?
- How can I speak with a live person about CHS Manager or CR2K regulations?
- Will I have to upload Safety Data Sheets every time I submit my annual report?
- How will my information be protected in CHS Manager?
- Will I need an Email Address?