Frequently Asked Questions
- Record Retention
- What is a Hazardous Substance?
- Report submission verification email
- How is the hazard rank determined for a hazardous substance?
- Step 1 has an exclamation mark, how do I clear it so I can submit my report?
- Are lithium ion batteries or lithium battery-powered devices considered a reportable hazardous substance?
- When is the Annual Hazardous Substance Report due?
- How to find the Latitude (LAT) and Longitude (LONG) of a Facility Address
- How do I cancel a report?
- Reporting a State Gov, Local Gov or School Facility
- Why am I not receiving email notifications from the Oregon State Fire Marshal about hazardous substance reporting?
- How do I view or make changes to a facility that was made inactive?
- How do emergency planners and first responders use the information I’ve reported?
- How do I edit a chemical?
- What do the Amount Codes mean?
- How do I edit or remove a storage location?
- What is the Master Chemical ID Number?
- How do I determine the threshold planning quantity (TPQ) for an extremely hazardous substance (EHS)?
- How do I remove contiguous addresses and report my facilities separately?
- What do I do if a facility is missing from my list of facilities?
- Who can certify reports? Does the person who certifies the report need their own user account?
- My report is late, may I request an extension?
- What is the required password format?
- I forgot the answer to my hint question, or it isn't working.
- How do I reset my password?
- I forgot my Password
- I forgot my Username
- My uploaded Safety Data Sheets won't open, what do I do?
- Where can I locate my Fee Summary if I already submitted my report?
- Clearing the Cache & Cookies in Internet Explorer