Frequently Asked Questions
- Chemical Fee Exemption Request
- What is a Hazardous Substance?
- Report submission verification email
- How is the hazard rank determined for a hazardous substance?
- Step 1 has an exclamation mark, how do I clear it so I can submit my report?
- Are lithium ion batteries or lithium battery-powered devices considered a reportable hazardous substance?
- Steps for New Owner/Purchaser Reporting
- Why is my facility receiving reminder notices to report? My facility has reported that we are exempt from reporting.
- When is my annual hazardous substance report due?
- How to find the Latitude (LAT) and Longitude (LONG) of a Facility Address
- How do I cancel a report?
- Reporting a State or Local Government Facility
- How do I view or make changes to a facility that was made inactive?
- How do emergency planners and first responders use the information I’ve reported?
- How do I edit a chemical?
- What do the Amount Codes mean?
- How do I edit or remove a storage location?
- My facility is still open but I do not have any chemicals stored in a reportable quantity. Do I still need to report? If so, how?
- Assistance With Online Reporting
- What is the Master Chemical ID Number?
- How do I determine the threshold planning quantity (TPQ) for an extremely hazardous substance (EHS)?
- How do I remove contiguous addresses and report my facilities separately?
- What do I do if a facility is missing from my list of facilities?
- Starting a New Report
- Who can certify reports? Does the person who certifies the report need their own user account?
- My report is late, may I request an extension?
- What is the required password format?
- I forgot the answer to my hint question, or it isn't working.
- How do I reset my password?
- I forgot my Password