I forgot the answer to my hint question, or it isn't working.

If you have forgotten the answer to the hint question you provided during registration please submit a help desk ticket or call the Hazardous Substance Information Hotline for assistance.

 Submit a Ticket

Hazardous Substance Information Hotline: [phone]

Once you regain access to your account, we suggest you edit your profile and update your hint question and answer.

Sample

Hint Question: My dogs name?

Hint Answer: Rover

This article will show you step by step instructions on how to update your account information: How to update your account