What do I do if a facility is missing from my list of facilities?

On the List of Facilities, you will see a list of all the facilities linked to your user account. If you do not see a facility in the list that you know has previously reported to the State Fire Marshal Office, please submit a help ticket or contact our office to link the facility to your account.

Please DO NOT add the facility as a new facility, as this will create duplicate facilities in the system.

Keep in mind that each facility can only be linked to a single user account.

If the registered user is not the person to certify the report, he/she will need to share the username and password with the individual who certifies the report. 

For assistance, please call the Hazardous Substance Information Hotline [phone] or toll-free in Oregon [phone].