The Oregon State Fire Marshal (OSFM) – Community Right to Know (CR2K) program implemented a required security feature for CHS Manager logins. The Email Verification and Multi-Factor Authentication (MFA) (also known as One Time Password - OTP) took effect first week of June 2024.
This article outlines the steps required for the OTP step that must be performed before gaining access to CHS Manager. This can only be accessed AFTER the one time Email Verification has been completed.
- Log into CHS Manager: https://oregon.hazconnect.com/Account/Login.aspx
- After successfully logging in for the first time, a message will appear to Verify User Account, see image below. An email is sent to the email address associated with the user account, with a One Time Password (OTP) to be input into the field. This code is only valid for 10 minutes from the time the email is sent.
If an email is not received in the inbox, check the Spam/Junk folder. After the resend OTP count down completes, a button will appear to Resend OTP
- After successfully entering the OTP, click the Verify & Proceed button, do not hit enter. Hitting enter can click the Resend OTP button after it has appeared.
- The Update Password screen may appear, update any required information and click Save.
Related Articles:
Multi-Factor Authentication (MFA) in CHS Manager explained
MFA - One Time Email Verification
How to change email address from CHS Manager Login Screen
If you have additional questions, please submit a Help Desk ticket or call the Hazardous Substance Information Hotline 503-378-6835 or 800-454-6125.